Frequently Asked Questions
Everything you need to know about shopping with Swah.
What is the standard shipping time for Swah orders?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
How can I return or exchange an item?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To initiate a return, please visit our Returns Portal or contact our support team to receive a prepaid shipping label.
What payment methods do you accept?
Swah accepts all major credit cards including Visa, Mastercard, and American Express. We also support digital payment options like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for every garment to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At Swah, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in our collections. You can find specific material details in the 'Fabric & Care' section of each product page.
Can I track my order in real-time?
Yes. Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey directly on our carrier's website.